Refund policy

FewModaShop Return & Refund Policy

Thank you for shopping at FewModaShop. We want to ensure you have a clear and smooth shopping experience. Please read our Return and Refund Policy carefully before making a purchase.

1. Return Window

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

2. Return Eligibility

To be eligible for a return:

The item must be unused, unworn, unwashed, and in the same condition that you received it.
The item must be in its original packaging, including all tags, labels, and accessories.
You must provide proof of purchase (order number or order confirmation email).

3. Return Process

To start a return, you can contact us at Support@fewmodashop.com.

Return Address: 423 Armory Road Wilmington NC 28401
Return Authorization: Returns sent back to us without prior authorization will not be accepted.

4. Return Shipping Fees & Restocking Fees

Defective / Damaged / Wrong Items: If the return is due to our error (e.g., incorrect item shipped, item damaged or defective upon delivery), FewModaShop will cover the return shipping costs. We will provide a prepaid shipping label.
Customer Remorse: If you change your mind, purchased the wrong size, or no longer want the product, you (the customer) will be responsible for the return shipping fee.
Restocking Fee: We do NOT charge any restocking fees on returned items.

5. Damaged or Incorrect Products

Please inspect your order upon receipt and contact us immediately (within 48 hours) at Support@fewmodashop.com if the item is defective, damaged, or if you receive the wrong item. Please include clear photos or a short video showing the issue so we can evaluate it and make it right.

6. Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

7. Refunds

Inspection: Once we receive and inspect your return, we will notify you by email regarding the approval or rejection of your refund.
Processing Time: If approved, your refund will be automatically processed and applied to your original payment method within 5–10 business days.
Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or bank; it may take some time before your refund is officially posted. If you've done all of this and still have not received your refund, please contact us at Support@fewmodashop.com.